Diagnostics

In the Diagnostics menu, review the logs on the gateway and perform checks.

System Log

The System log tab displays the complete system logs, which are primarily used for debugging. It includes both system-related information and data from LoRa frames received from end nodes.

At the top right corner, the Auto refresh button enables or disables automatic updates, depending on whether it's set to ON or OFF.

Figure 1: System log tab

Download System Log

To download system logs, follow these steps:

1. Navigate to Settings > File browser.

Figure 1: File browser

2. Go to mmcblk0p1 > syslog.

Figure 1: syslog

3. Select the log file based on the timestamp and click to download.

Configure System Log

If you need to configure log storage settings or forward logs to an external server, refer to the Configuring System Log section.

Network Utilities

The Network utilities page provides built-in diagnostic tools for network troubleshooting. These tools allow you to check connectivity, trace network routes, and perform DNS lookups directly from the gateway.

Figure 1: Network utilities tab

Available Tools

• Ping: Tests the reachability of a host by sending ICMP echo request packets and measuring response times. This helps determine if a device or server is online.
• Trace: Displays the route packets take to reach a destination, showing the intermediate hops. Useful for identifying network latency or connection issues.
• Nslookup: Queries the Domain Name System (DNS) to obtain the IP address corresponding to a domain name or vice versa.

How to Use

1. Enter an IPv4 Address or Hostname in the input field.

   NOTE

   For Nslookup, only a domain name is allowed.

2. Click the desired tool:

   • Ping to check connectivity.
   • Trace to view the routing path.
   • Nslookup to resolve domain names.

3. The results will be displayed in the console output area below.