RAK Hotspot Quick Start Guide
This guide explains how to power on RAK Hotspot, complete the initial setup using the Helium app, and back up the microSD card.
Before You Start
Before starting the setup process, make sure:
- RAK Hotspot hardware installation is complete.
- The LoRa® antenna system is connected.
Complete Unboxing & Installation before powering on RAK Hotspot.
Download the Helium App
The Helium app is available for Android and iOS. Download the app from the applicable store or scan the QR code.
Figure 1: Helium app download QR codes
Figure 1: Helium app for Android and iOSPower On the RAK Hotspot
- Confirm that the LoRa antenna system is connected.
- Connect the included power adapter to the USB Type-C port.
- Wait approximately 30 seconds for RAK Hotspot to start and become available for setup.
- Open the Helium app and begin the setup process.
The original setup flow provides a five-minute pairing window after power-on. If the app cannot pair with RAK Hotspot within this period, disconnect and reconnect the power, and then try again.
Account Security
During the setup of your account, you will be asked to input 12 words that must be used in order to recover or move accounts between phones.
Figure 1: Account recovery phrase setupBack Up the microSD Card
Backing up your microSD Card is very important as this contains your RAK Hotspot identity. If the card is lost or damaged, you may lose access to the Helium network, and require payment of a new add gateway fee. Keep this backup card in a safe place.
You should only backup after adding the hotspot to your Helium account, and ideally once it has fully synced.
To backup, power off the RAK Hotspot and follow backup instructions .
